EPSB News

 It is a question many people have asked me in the last few years. Many innovation and problem-solving methodologies are available nowadays. Design Thinking, Agile, Lean Six Sigma, Design for Six Sigma, Business Model Navigator, Stage Gate and many more. I spent time analysing and structuring all these methodologies to seek the right innovation and problem-solving methodology. The answer is: It depends on the stage of the lifecycle of your product or service. Now let me explain this a bit further. All these methodologies have certain things in common but differ in how they manage and guide you through the process. 1. Customer focussed The great thing about all these processes and tools is their customer focus. Design Thinking might take it the furthest in utilising personas. However, Six Sigma uses the Voice of Customer (VoC) as part of its methodology, and similarly do the other methodologies. Customer focus is one of the essential elements all methodologies have; in my eyes, it i...

Welcome to EPSB News! It has been such an exciting time the last few weeks. We have been moving to our new office and things starting to pick up!  NEW BLOG 👏 Yes, while you are reading that you are experiencing our new service. We decided to centralise and strengthen our content for you. On a more frequent basis, you will be able to receive more information about our training calendar, training programs, events and technology trends.  We believe it will serve you better and let us connect better. NEW OFFICE 😲🥳 Our new office is now located at Technology Park Malaysia - Bukit Jalil. It will provide a new training room and other enhanced facilities for classroom, remote and hybrid training. The first HRD Corp Train The Trainer Program has already been conducted and we are getting ready for more training programs in the next month. Stay tuned as there is more to come. Let's Connect!